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Frequently Asked Questions

Shipping

> How do I set up shipping rates on Blipteam?

> How do I get my customer's shipping details?

> Can I get dynamic/real-time rates from a shipping company inside the app?

> When I ship my products, can I add a tracking code when I sell via Blipteam?

> How do I print shipping labels?

How do I set up shipping rates on Blipteam?

 

Blipteam lets you set up a number of shipping categories by weight or size. Each one of these categories is called a shipping 'Class'. Here are some examples of shipping classes:

 

- Small

- Medium

- Heavy

 

Once you have defined your shipping 'Classes' you can set up a number of 'Zones':

 

- Domestic (United States)

- Europe (all the countries in Europe)

- Middle East (all the countries in the middle east)

- Exclusions (the countries you do not ship to)

- Rest of the World (all the countries that are left over)

 

You can then define different shipping 'Modes' for each one of your Zones, for example:

 

Domestic

- Regular

- Express

- Next Day

 

Rest of the World

- Intl Express

 

You can now set up shipping Rates for each one of your Classes by using these Zones and Modes. Here is a screen grab of how shipping works on Blipteam for one particular Class:

shipping, ecommerce, products, online store

Similarly you can set up shipping rates for each of your Zones in your 'Small' Class in the above example. Once your 'Small' Class is ready you can apply it to all the products in your store that fall under the 'Small' category.

 

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How do I get my customer's shipping details?

 

Each order after a sale contains the buyer's contact details and shipping address.

 

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Can I get dynamic/real-time rates from a shipping company inside the app?

 

This feature is not available at the moment. You will need to enter shipping rates manually.

 

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When I ship my products, can I add a tracking code when I sell via Blipteam?

 

Right now you can only define shipping rates on Blipteam. You have to select your carrier offline and manage your tracking codes via their system. Tracking codes cannot be put in the Blipteam system right now.

 

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How do I print shipping labels?

 

Blipteam currently does not support printing shipping labels.

 

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Frequently Asked Questions

FAQ - General

FAQ - Marketplaces

FAQ - Single Stores

FAQ - Website Features

FAQ - Ecommerce

FAQ - Shipping

FAQ - Marketing

FAQ - Design and Layout

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