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Frequently Asked Questions

Ecommerce

> How do I sell on Blipteam?

> What are products and listings?

> What is a variant?

> What is an SKU?

> What payment options does Blipteam support?

> Can I choose/install my own payment gateway?

> Will a shopping cart save if a customer leaves and returns later?

> When will customers be charged?

> How will I know when I get an order?

> What customer information is included in my orders?

> How many products can I add to my site?

> Can I use a comma instead of a dot in my money format?

> Can I use multiple currencies in my store?

How do I sell on Blipteam?

 

1. Single Stores: You can create “Product” pages on Blipteam and upload your product images and prices.

2. Marketplaces: Your sellers can create listings in their individual or business accounts with their own images and prices. You can then add these listings to your marketplace site.

 

Stores and Marketplaces: A shopping cart is added to your site as soon as you upload your first product. You will also need to sign up with one of our payment partners to “activate” your products and start receiving payments. The payment provider may ask you for documents related to your business such as your business registration, tax registration, personal IDs, business address proofs and so on. Once your payment account is set up all you have to do is enter your payment provider ID into your 'Payments' section and your shopping cart is good to go. As simple as that - no technical stuff required.

 

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What are Products and Listings?

 

Single Store owners create 'Products' on their websites. Marketplaces load 'Listings' to their websites - listings can be either physical products or information listings.

 

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What is a variant?

 

A product can have multiple "Variants". For example, you may have a product called "Round-necked T-shirt" and the variants might be "Small", "Medium" and "Large". Variants are the basic product units that you sell on Blipteam. You're not actually selling the "Round-necked T-shirt", you are selling individual variations of this product, which in this case are "Small", "Medium" and "Large". Variants of a product can have different prices and quantities and descriptions. Blipteam requires you to have Variants for each product. If your product has only one variant then you have to enter one variant with a price and quantity. When you delete a product, you delete all its variants as well. Here are some examples of products and variants:

 

Round-necked T-shirt (Red)
Small
$20.00
Medium
$20.00
Large
$20.00
Kenya Safari
14 - 21 October 2017
Luxury 8-day tour
$3,000.00
02 - 12 November 2017
Budget 12-day tour
$2,000.00
09 - 14 December 2017
Super-Luxury 5-day tour
$7,000.00
Can of white paint
Can of white paint
$10.00

 

You can also specify available quantities for each product. For example you might have "100" Small t-shirts available in your inventory and you might have "12" open places on each of your Kenya Tours.

 

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What is an SKU?

 

SKU stands for Stock Keeping Unit. You can specify SKUs for each one of your product variants to help you manage your product inventory and track sales. Here's an example: a "Red T-shirt, size Small" could be "T-Shirt-Red-S". SKUs are optional in Blipteam. We do not automatically assign SKUs at the moment.

 

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What payment options does Blipteam support?

 

Blipteam uses Stripe for payments processing. Stripe provides split payments, an essential feature for marketplaces that need to split payments between suppliers and the marketplace operator. Learn more about Stripe here >

 

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Can I choose/install my own payment gateway?

 

At the moment, no. You will have to use the payment options provided in Blipteam.

 

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Will a shopping cart save if a customer leaves and returns later?

 

When a site visitor leaves its shopping cart, currently the abandoned cart is lost.

 

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When will customers be charged?

 

The moment your customers are charged depends on the settings with your payment provider.

 

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How will I know when I get an order?

 

Just click on your 'Payments' tab and you can see your latest orders in the 'Orders' page.

 

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What customer information is included in my orders?

 

Each order contains the buyer's contact details and shipping address.

 

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How many products can I add to my site?

 

Different accounts have different product limits. Single stores can create unlimited products. Marketplaces have different plans >

 

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Can I use a comma instead of a dot in my money format?

 

Currently Blipteam supports a single money format only that consists of commas to separate thousands. This is how your price will be displayed: $2,595.00

 

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Can I use multiple currencies in my store?

 

Blipteam currently supports a number of currencies including British Pounds, European Euros and American Dollars. You can only select one of these for your entire Blipteam store. Click on the 'Payments' tab to see available currency options.

 

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Start selling online - give Blipteam a test drive >

Frequently Asked Questions

FAQ - General

FAQ - Marketplaces

FAQ - Single Stores

FAQ - Website Features

FAQ - Ecommerce

FAQ - Shipping

FAQ - Marketing

FAQ - Design and Layout

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